Hope Community Project
About Hope Community Project
We provide two telephone befriending services, which consist of a regular telephone call from one of our volunteers.
One of them is for people who are new to the area, such as refugees, asylum seekers and non-English speakers, to help them settle into the area and integrate with the local community. It is also intended to help with feelings of isolation.
The other service is for older adults (aged 55 and over), to help combat feelings of isolation and loneliness, and to help them improve their physical and mental wellbeing.
England, WV10 0HH
Service Eligibility
People who live in the Heath Town area of Wolverhampton (WV10).
People who are new to the area, e.g. refugees, asylum seekers, non-English speakers.
Older adults aged 55 or over.
Referrals by contacting enquiries@hope-cp.org.uk or calling 01902 556645
Information for Volunteers
Hope Community Project offers two telephone befriending services. One is for people who are new to the area and one is for older residents. This role requires training and a minimum 6-month commitment.
Hours: Weekdays
Time Commitment: 1-2 hours per week
Home Based
Main Tasks: Complete befriending and safeguarding training. Provide a weekly telephone call to an assigned individual. Record the details of the call on a log sheet and email to the befriending coordinator. Contact in the event of any concerns. Participate in a supervision with the befriending coordinator periodically. Must be over 18 years of age, have good listening skills, be empathic, patient, reliable and non-judgemental, able to keep information and data confidential. Good verbal and written skills, computer literate. Subject to satisfactory references and DBS check
Age Groups
Young People (18-25), Adults (25-65), Older People (65+)Themes
Refugees/Asylum Seekers, Older PeopleRegions
Country: England
West MidlandsOther Information
Type of Befriending: Distance befriending including telephone, video call, letter writing or other means
Who can refer: Self Referrals Accepted, Friends & Family Referrals Accepted, Professional Referrals Accepted