Sky
Time to Care
About Sky
Sky Befriending is part of Sky’s Time to Care programme, designed to reduce loneliness by providing friendly, weekly conversations for older or isolated individuals. The service offers a one‑to‑one telephone befriending call, focusing on providing a listening ear, a friendly voice and a meaningful social connection.
The Service Provides:
- Weekly friendly conversations
- Consistent pairing with the same volunteer (Pairing is subject to change at times)
- Informal chats about hobbies, memories, interests
- Not connected to Sky products or customer service
- Not a counselling or support helpline
The service also offers group telephone Befriending that brings together individuals whom have the same interests with topic driven calls with a Sky Volunteer.
Sky Campus, Grant Way, Isleworth, England, TW7 5QD
Service Eligibility
Individuals may be eligible if they:
- Are experiencing loneliness or isolation
- Would benefit from regular social conversations
- Have access to a phone line (mobile or landline) and can communicate over the phone
Sky’s programme primarily supports:
Older adults, particularly those who may be vulnerable or socially isolated
- Eligible if you want one friendly chat per week with a trained volunteer for companionship
- Not eligible for: Counselling/therapy, medical or legal advice, Sky account discussions, or any topics beyond signposting, our volunteers are simply not trained or qualified.
Information for Volunteers
Volunteering available exclusively to Sky staff members.
Age Groups
Older Adults (65+)Themes
Older PeopleRegions
Country: National
Other Information
Type of Befriending: Distance befriending including telephone, video call, letter writing or other means
Who can refer: Self Referrals Accepted, Friends & Family Referrals Accepted