Training
Our online training is designed to support your befriending project to thrive, reach its goals and provide quality befriending support to individuals and communities. Find out more about what we have to offer and browse our upcoming virtual training sessions below. Dates are added throughout the year so please check back or subscribe to our newsletter to be kept up to date.
Greatly appreciate the time and effort that must have gone into developing this training. Engaging, encouraging and very informative. I learnt a lot.
The facilitator was really friendly and welcoming and was obviously very knowledgeable about the work we were completing.
Thank you so much for the information and for being so proactive with the strategies for the online sessions. It’s honestly so nice to work with a deaf-aware organisation, it makes us feel really valued as members.

Vital Skills for Staff
Vital Skills for Staff consists of seven modules, developed by Befriending Networks to provide comprehensive training for new coordinators or managers, or as a refresher for existing members of a befriending team. All seven modules contain content applicable to both distance and face-to-face befriending projects. Participants who complete all seven modules of our certified Vital Skills for Staff courses will receive recognition at our AGM.
- Train the Trainer
- Recruiting Volunteers
- Supporting and Supervising Your Team
- Boundaries
- Risk Management
- Matching and Endings
- Managing Waiting Lists and Organisational Capacity

Topical Training
Our Topical Training is designed to support staff in their role, however, is also useful for volunteers and trustees to attend. These short introductory-level courses cover a range of common themes and topics that support continued professional development and the operations of your befriending project. Our Topical Training catalogue includes:
- Bereavement in Befriending
- Monitoring, Evaluating and Reporting Impact
- Policies and Procedures for Befrienders
- Safeguarding in Befriending
- Supporting Mental Wellbeing
- Volunteer Retainment

Good Practice Training
Each subject covered by our Good Practice Training supports staff and volunteers to improve the operation of their befriending project. The sessions are delivered through interactive online workshops and discussion, followed by access to the appropriate Good Practice resource, some of which are exclusive to training and delegate attendees. We currently offer three types of Good Practice Training:
- Dementia and Befriending – We welcome volunteers, staff and trustees to attend and develop their knowledge and good practice.
- Running a Befriending Service – Perfect for those in the early stages of establishing a project, or anyone thinking of launching a befriending service.
- Management and Leadership in Befriending Projects – Supports professional development for anyone already established in their role.
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Good Practice: Bereavement in Befriending
Thursday, 19 June 2025
09:30 – 12:15 (GMT)Absolutely brilliant workshop. It was facilitated wonderfully and the whole thing felt so smooth. The trainer is clearly a professional,…
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Digital Skills Masterclass: PowerPoint
Monday, 23 June 2025
10:00 – 11:00 (GMT)Build your confidence in creating a great PowerPoint presentation
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Policies and Procedures for Befrienders
Monday, 23 June 2025
11:00 – 13:00 (GMT)By attending Policies and Procedures for Befrienders, participants will discuss good practice for communicating your infrastructure with befrienders and motivating…
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Digital Skills Masterclass: Zoom
Tuesday, 24 June 2025
13:00 – 14:00 (GMT)Learn how to set your Zoom meetings up to run smoothly
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Digital Skills Masterclass: Canva
Wednesday, 25 June 2025
10:00 – 11:00 (GMT)Learn how to use Canva to create eye-catching designs
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Digital Skills Masterclass: Padlet
Wednesday, 25 June 2025
13:00 – 14:00 (GMT)Learn how to create an interactive board in Padlet
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Good Practice: Dementia and Befriending
Monday, 30 June 2025
10:00 – 13:30 (GMT)Great session and really appreciate that we were offered a free follow-up session – great to get a few weeks…
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Vital Skills: Train the Trainer
Wednesday, 9 July 2025Develop your knowledge, skills and confidence for designing, delivering and evaluating the training you provide.
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Vital Skills: Managing Waiting Lists and Organisational Capacity
Thursday, 10 July 2025
09:30 – 13:45 (GMT)Is a waiting list system good for your project? Do you have the capacity to manage it? Join this session…
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Vital Skills: Risk Management
Tuesday, 22 July 2025
09:30 – 13:45 (GMT)Examine the purpose, structure and best approach of a risk management policy and procedure, protecting stakeholders and the reputation of…
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Supporting Mental Wellbeing
Monday, 4 August 2025
10:00 – 12:45 (GMT)Join us online for an interactive discussion and tutorial on how we can best support the mental wellbeing of our…
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Vital Skills: Boundaries
Wednesday, 6 August 2025
09:30 – 14:15 (GMT)Examine the purpose of boundaries, how to communicate & embed boundaries to protect all stakeholders, providing clarity on acceptable behaviours
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Management and Leadership in Befriending Projects
Thursday, 21 August 2025
10:00 – 12:00 (GMT)This course is tailored for staff involved in befriending projects, offering practical support and skill development for ongoing professional growth….
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Volunteer Retainment
Tuesday, 26 August 2025
11:15 – 13:15 (GMT)Join this session to learn and discuss the seven key principles of retention.
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Vital Skills: Matching and Endings
Wednesday, 17 September 2025
09:30 – 14:00 (GMT)This course reviews matching techniques, match aims and outcomes, and reviews endings of a match.
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Vital Skills: Train the Trainer
Tuesday, 11 November 2025Develop your knowledge, skills and confidence for designing, delivering and evaluating the training you provide.
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Management and Leadership in Befriending Projects
Wednesday, 21 January 2026
10:00 – 12:00 (GMT)This course is tailored for staff involved in befriending projects, offering practical support and skill development for ongoing professional growth….
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Vital Skills: Train the Trainer
Wednesday, 25 February 2026Develop your knowledge, skills and confidence for designing, delivering and evaluating the training you provide.
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Would you prefer in-person training delivered at your organisation? Contact our team to discuss your options.