Training
Our online training is designed to support your befriending project to thrive, reach its goals and provide quality befriending support to individuals and communities. Find out more about what we have to offer and browse our upcoming virtual training sessions below.
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Introduction to Safeguarding
Thursday, 10 April 2025
13:30 – 15:00 (GMT)I found the training great, very informative and well delivered by Victoria, she spoke clearly and gave everyone time to…
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Bereavement in Befriending
Thursday, 10 April 2025
09:30 – 12:00 (GMT)Join this online event to develop your knowledge and understanding in Bereavement, the variety of experiences of bereavement, and the…
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Volunteer Retainment
Tuesday, 15 April 2025
12:30 – 14:30 (GMT)Join this session to learn and discuss the seven key principles of retention.
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Monitoring, Evaluating and Reporting Impact
Thursday, 17 April 2025
09:30 – 12:30 (GMT)Join this course to learn about evidencing the work of your befriending project to demonstrate impact to stakeholders and funders.
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Supporting Mental Wellbeing
Tuesday, 22 April 2025
12:30 – 15:00 (GMT)Join us online for an interactive discussion and tutorial on how we can best support the mental wellbeing of our…
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Policies and Procedures for Befrienders
Thursday, 24 April 2025
09:30 – 11:00 (GMT)By attending Policies and Procedures for Befrienders, participants will discuss good practice for communicating your infrastructure with befrienders and motivating…
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Would you prefer in-person training delivered at your organisation? Contact our team to discuss your options.
Greatly appreciate the time and effort that must have gone into developing this training. Engaging, encouraging and very informative. I learnt a lot.
The facilitator was really friendly and welcoming and was obviously very knowledgeable about the work we were completing.
Thank you so much for the information and for being so proactive with the strategies for the online sessions. It’s honestly so nice to work with a deaf-aware organisation, it makes us feel really valued as members.

Vital Skills for Staff
Vital Skills for Staff consists of seven modules, developed by Befriending Networks to provide comprehensive training for new coordinators or managers, or as a refresher for existing members of a befriending team. All seven modules contain content applicable to both distance and face-to-face befriending projects. Participants who complete all seven modules of our certified Vital Skills for Staff courses will receive recognition at our AGM.
- Training for Trainers
- Recruiting Befrienders
- Support and Supervision
- Boundaries
- Risk Management
- Matchings and Endings
- Managing Waiting Lists and Organisational Capacity

Topical Training
Our Topical Training is designed to support staff in their role, however, is also useful for volunteers and trustees to attend too. These short introductory-level courses cover a range of common themes and topics that support continued professional development and the operations of your befriending project. Our Topical Training catalogue includes:
- Bereavement in Befriending
- Collaboration and Co-Design
- Monitoring, Evaluating and Reporting Impact
- Policies and Procedures for Befrienders
- Reducing Inappropriate Referrals
- Safeguarding in Befriending
- Supporting Mental Wellbeing in Befriending Projects
- Volunteer Retainment

Good Practice Training
Each subject covered by our Good Practice Training supports staff and volunteers to improve the operation of their befriending project. The sessions are delivered through interactive online workshops and discussion, followed by access to the appropriate Good Practice resource, some of which are exclusive to training and delegate attendees. We currently offer three types of Good Practice Training:
- Dementia and Befriending – We welcome volunteers, staff and trustees to attend and develop their knowledge and good practice.
- Running a Befriending Service – Perfect for those in the early stages of establishing a project, or anyone thinking of launching a befriending service.
- Management and Leadership in Befriending Projects – Supports professional development for anyone already established in their role.