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Training

Our online training is designed to support your befriending project to thrive, reach its goals and provide quality befriending support to individuals and communities. Find out more about what we have to offer and browse our upcoming virtual training sessions below. Dates are added throughout the year so please check back or subscribe to our newsletter to be kept up to date.

Greatly appreciate the time and effort that must have gone into developing this training. Engaging, encouraging and very informative. I learnt a lot.

The facilitator was really friendly and welcoming and was obviously very knowledgeable about the work we were completing.

Thank you so much for the information and for being so proactive with the strategies for the online sessions. It’s honestly so nice to work with a deaf-aware organisation, it makes us feel really valued as members.

Vital Skills for Staff

Vital Skills for Staff consists of seven modules, developed by Befriending Networks to provide comprehensive training for new coordinators or managers, or as a refresher for existing members of a befriending team. All seven modules contain content applicable to both distance and face-to-face befriending projects.

  • Train the Trainer
  • Recruiting Volunteers
  • Supporting and Supervising Your Team
  • Boundaries
  • Risk Management
  • Matching and Endings
  • Managing Waiting Lists and Organisational Capacity

Topical Training

Our Topical Training is designed to support staff in their role. These short introductory-level courses cover a range of common themes and topics that support continued professional development and the operations of your befriending project. Our Topical Training catalogue includes:

  • Monitoring, Evaluating and Reporting Impact
  • Policies and Procedures for Befrienders
  • Introduction to Safeguarding

  • Supporting Mental Wellbeing
  • Volunteer Retention

Good Practice Training

Each Good Practice Training topic helps strengthen the befriending project operations. Training is delivered through interactive online workshops and discussions, with follow-up access to relevant Good Practice resources, including some exclusive to attendees. We currently offer three courses:

  • Bereavement in Befriending – This train-the-trainer style session will equip you with knowledge and practical skills for supporting others through bereavement, and provide you with a training toolkit and support to deliver your own bereavement training internally.
  • Dementia and Befriending – Develop your knowledge, practical skills and information to provide supportive and appropriate dementia befriending. This course provides you with a training toolkit and support to deliver your own dementia training internally.
  • Management and Leadership in Befriending Projects – Supports professional development for anyone already established in their role who aims to build confidence or gain responsibilities. Course runs bespoke to participants’ requests and is complemented by independent completion of core management and leadership theory through e-learning.

Independent e-learning

We currently have four e-learning courses available. There are two e-learning courses for volunteers and two for staff currently available. Access our e-learning page to find out more.

Would you prefer in-person training delivered at your organisation? Contact our team to discuss your options.

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