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Our Current Award Holders

Developed by Befriending Networks in consultation with member organisations and experts in the field of befriending, the award launched in 2010 and was revised and updated in 2021.  There are more than 50 organisations currently holding a Quality in Befriending Award in the UK and Ireland! 

Interested in applying?

Find out more

Being quality assured means that our service is fully aligned with Quality in Befriending guidelines and allows us to provide a best practice service to our clients and volunteers. It has also been hugely beneficial for funding opportunities. The Quality Award demonstrates that we are robust, effective, and aligned with a best-practice delivery framework.
– London Irish Centre

It’s always useful to review your service, update and tighten processes where needed, and have the benefit of expertise and advice from a different perspective. As a bonus, it’s great to be able to use the Quality Award logo, which is a quick and straight-forward way to demonstrate you meet a required level of practice.
– Integr8 Befriending Service

Explore the Quality Award Holders Directory

Aberlour – Scotland’s Children’s Charity

    Our purpose Aberlour Children’s Charity helps disadvantaged children and families in Scotland have a brighter future. Our Vision Not all children are born with an equal chance.  We will work…
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    Quality in Befriending Award

    Age UK (national)

      The Age UK Telephone Friendship service matches older isolated people to volunteers with mutual interests for a weekly 30 minute call, to help combat loneliness and social isolation.
      View
      Quality in Befriending Award

      Age UK Merton

        Merton Befriending Service is a collaboration with Wimbledon Guild in Merton working together to deliver a high quality befriending service for isolated older people. We offer a free face to…
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        Quality in Befriending Award

        ALONE

          ALONE’s Support & Befriending service provides companionship and practical support to older people who would like extra social contact. Trained and Garda-vetted volunteers provide weekly visits or telephone calls which…
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          Quality in Befriending Excellence Award

          Argyll and Bute Befrienders

            Argyll and Bute Befrienders SCIO provides emotional and social support to children and young people aged 6-18, living in Argyll and Bute who are affected by adversity or social isolation. …
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            Quality in Befriending Award

            Befriend a Child

              At Befriend a Child we support children and young people growing up in difficult life circumstances across Aberdeen and Aberdeenshire to achieve their full potential and develop into confident and…
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              Quality in Befriending Excellence Award

              Befriend Motherwell

                What Befriend Motherwell can offer you: One to One Matches. You will be matched with a volunteer who will visit you once per week for 1 to 2 hours. At…
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                Quality in Befriending Excellence Award

                Befrienders Highland

                  We are a small voluntary organisation working to improve the lives of people who are lonely and isolated and have experience of mental ill health and dementia.  We work across…
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                  Quality in Befriending Excellence Award

                  Bfriend (registered South Ayrshire Befriending Project)

                  • Bfriend

                  Bfriend is based in Ayr and provides a befriending service for young people aged between 8 to 18 years old with social or emotional support needs, living within South Ayrshire. …
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                  Quality in Befriending Excellence Award

                  Blind Veterans UK

                    We are here to support anyone who has served in the Armed Forces, or who has done National Service, and who is now living with significant sight loss.  We help…
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                    Quality in Befriending Excellence Award

                    Bridgend Association of Voluntary Organisations

                    • Community Companions

                    Community Companions befriending project: We are a free of charge, confidential and non-judgemental befriending project, giving high quality support to people living in Bridgend County Borough.  Coordinated by BAVO, we…
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                    Quality in Befriending Award

                    CACE

                      CACE has been running for over 30 years, providing Cumbernauld, Kilsyth, Croy and surrounding villages with much needed support for the elderly and Isolated.  We run a variety of different…
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                      Quality in Befriending Award

                      Changes East Lothian

                      • Befriending East Lothian – Well Connected

                      Our Befriending service Well Connected helps individuals who may be struggling with low social contact, loneliness, isolation and low mental health.  Volunteering as a Befriender means you can support someone…
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                      Quality in Befriending Award

                      Dumfries & Galloway Befriending Project

                        Dumfries & Galloway Befriending Project recruits, trains and supports adult volunteers to befriend young people (aged 8 – 18 years) on a one-to-one basis. Our service supports young people who…
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                        Quality in Befriending Excellence Award

                        East Ayrshire Council children and young peoples befriending service

                          The children and young people’s befriending service is a voluntary, mutually, beneficial and purposeful relationship based support. It can take place on a one-to-one basis, family or within group settings….
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                          Quality in Befriending Award

                          Epilepsy Connections

                            We offer one-to-one in person befriending.  Our fully trained befrienders are matched up to meet with someone to meet fortnightly to spend some fun social time together.  Living with epilepsy…
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                            Quality in Befriending Award

                            Fairway Fife

                              Fairway Fife is a Peer Mentoring Charity involving people with learning disabilities from 16 years of age. Our aim is to encourage and support access to social and leisure facilities…
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                              Quality in Befriending Award

                              Home Link Family Support

                                Volunteer to support families with pre-school children, at home, and provide practical and emotional support, we actively encourage family learning, so all children in their early years have the best…
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                                Quality in Befriending Excellence Award

                                Kent Coast Volunteering

                                • Good Neighbours Service

                                The Kent Coast Volunteering Good Neighbours Service is a befriending service for older people (over 60) living in the Thanet, Dover and Folkestone & Hythe districts. We provide volunteers of…
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                                Quality in Befriending Award

                                Kincardine & Deeside Befriending

                                  Kincardine & Deeside Befriending recruits, trains and supports volunteer befrienders who are matched with isolated & lonely older people (55+) living independently in their own homes to provide social contact.
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                                  Quality in Befriending Award

                                  Kingdom Abuse Survivors Project

                                  • KASP Befriending

                                  Kingdom Abuse Survivor Project (KASP) is a registered Scottish charity and a company limited by guarantee with more than 25 years’ experience of providing services to women and men who…
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                                  Quality in Befriending Award

                                  Kingston Carers Network

                                    The Young Carers Project which is part of the Kingston Carers Network run a mentoring programme for young carers aged 10 – 18 years old in the London borough of…
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                                    Quality in Mentoring Excellence Award

                                    Le Cheile Mentoring

                                      Le Cheile Mentoring is a national, volunteer mentoring and family support service in Ireland, which works with young people and their families, where the young person is involved in or…
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                                      Quality in Mentoring Excellence Award

                                      LEAP Project

                                        LEAP works in a number of communities within the South Lanarkshire area providing a free befriending and handyperson service, and activities and classes, to people aged 50 and over who…
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                                        Quality in Befriending Excellence Award

                                        MOSS – Move On Support Service

                                          The Move On Support Service provides social and emotional support to young people aged 16-25 who have previously been affected by homelessness and who are living in the City of…
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                                          Quality in Befriending Award

                                          Omega, Ending Isolation/Ending Loneliness

                                          • Chatterbox, Letterbox

                                          Omega Ending Isolation, Ending Loneliness, a charity dedicated to reducing social isolation and loneliness for all adults. We offer Chatterbox, a free telephone befriending service and Letterbox, a free pen-pal…
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                                          Quality in Befriending Award

                                          Seascape Reconnect with Hope

                                            We assist people to build positive connections in their community and combat social isolation and loneliness, facilitating group befriending sessions within local communities across South Ayrshire as well as offering…
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                                            Quality in Befriending Award

                                            Sky

                                            • Time to Care

                                            • Private

                                            A friendly, weekly conversation, with a kind listening ear. One on one calls with the same person every week aimed at lifting people out of isolation and helping those experiencing…
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                                            Quality in Befriending Award

                                            South Derbyshire CVS

                                            • SDCVS Connect Befriending Service

                                            SDCVS Connect Befriending Service is a free service funded by Derbyshire County Council to deliver a vital lifeline to South Derbyshire residents who are 18 years + and feeling lonely…
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                                            Quality in Befriending Award

                                            Space @ The Broomhouse Hub

                                            • Space for Youth Befriending

                                            Space for Youth Befriending provides children and young people aged 5 – 16 years who are affected by parental drugs and/or alcohol use living citywide in Edinburgh with a volunteer…
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                                            Quality in Befriending Excellence Award

                                            St Barnabas Hospice

                                            • Community Companions

                                            Befriending service for patients of St Barnabas House – providing companionship to help relieve isolation or boredom- assist with taking a person out for practical or social reasons- provide company…
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                                            Quality in Befriending Excellence Award

                                            STAR Project

                                              STAR Project is an award winning community organisation, delivering sustainable and positive social outcomes in the North End of Paisley and beyond. Established in 1999, employing a person centred approach…
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                                              Quality in Befriending Award

                                              SWAN Women’s Centre

                                              • Befriending Service

                                              We are a women and girls centre based in Sefton, Liverpool, offering face to face and telephone online befriending support for 12 months for women over 18 years old.  The…
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                                              Quality in Befriending Excellence Award

                                              The Welcoming Association

                                                The Welcoming supports New Scots (refugees, asylum seekers and migrants) in Edinburgh by providing a range of services, including: English language classes, employability support, home energy advice, a community fridge,…
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                                                Quality in Befriending Award

                                                Time to Talk Befriending

                                                  We are a relationship centered, excellence accredited, befriending service based in Sussex. We specialise in supporting older people to overcome loneliness through a range of activities from one-to-one befriending, group…
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                                                  Quality in Befriending Excellence Award

                                                  Together Co

                                                  • Together Co Befriending

                                                  Together Co Befriending provides supportive and reliable friendships to individuals experiencing loneliness and social isolation.  Our volunteer befrienders connect with people through in-person meetings, phone calls, or group activities. This…
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                                                  Quality in Befriending Award

                                                  Trust Befriending & Supportive Communities Befriending

                                                    Our befriending projects aim to make and build connections between people in their community, reduce social isolation and improve wellbeing. Our project does this by offering a source of support…
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                                                    Quality in Befriending Award

                                                    Voluntary Action Shetland – Shetland Befriending Scheme

                                                      Shetland Befriending Scheme offers befriending on a 1:1 basis to children from aged 7 years, young people and adults aged 16+ years who need support to engage in the community…
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                                                      Quality in Befriending Award

                                                      Volunteer Centre Greenwich

                                                      • Supported Volunteering Project and Emotional and Well Being Project

                                                      The Emotional Support and Wellbeing Project provides support to the residents of Greenwich who are lonely or isolated.  It has been a lifeline to many residents and continues to be…
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                                                      Quality in Mentoring Award

                                                      West Lothian Youth Action Project

                                                      • INtegr8 Befriending Service

                                                      Befriending service for young people aged 10-21 with things going on in their lives which affect mental health wellbeing.  Issues are around confidence & self-esteem & the things which impact…
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                                                      Quality in Befriending Excellence Award

                                                      West Norfolk Befriending

                                                        West Norfolk befriending works to decrease isolation among older people in West Norfolk. Many have become isolated due to a change in physical condition or as they have become an…
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                                                        Quality in Befriending Award

                                                        Womankind, Bristol Women’s Therapy Centre

                                                        • Womankind Befriending Services

                                                        Womankind provides 3 befriending services.1. Womankind befriending service for women affected by sexual violence – The purpose of project is to provide isolated women who have experienced rape and sexual…
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                                                        Quality in Befriending Award

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