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Our Current Award Holders

Developed by Befriending Networks in consultation with member organisations and experts in the field of befriending, the award launched in 2010 and was revised and updated in 2021.  There are more than 50 organisations currently holding a Quality in Befriending Award in the UK and Ireland! 

Interested in applying?

Find out more

Being quality assured means that our service is fully aligned with Quality in Befriending guidelines and allows us to provide a best practice service to our clients and volunteers. It has also been hugely beneficial for funding opportunities. The Quality Award demonstrates that we are robust, effective, and aligned with a best-practice delivery framework.
– London Irish Centre

It’s always useful to review your service, update and tighten processes where needed, and have the benefit of expertise and advice from a different perspective. As a bonus, it’s great to be able to use the Quality Award logo, which is a quick and straight-forward way to demonstrate you meet a required level of practice.
– Integr8 Befriending Service

Explore the Quality Award Holders Directory

Aberlour – Scotland’s Children’s Charity

    Our purposeAberlour Children’s Charity helps disadvantaged children and families in Scotland have a brighter future.Our VisionNot all children are born with an equal chance.  We will work together to beat…
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    Quality in Befriending Award

    Age UK (national)

      The Age UK Telephone Friendship service matches older isolated people to volunteers with mutual interests for a weekly 30 minute call, to help combat loneliness and social isolation.
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      Quality in Befriending Award

      Age UK Merton

        Age UK Merton Befriending Service has been supporting the older people of Merton for many years and is the first Age UK in the country to be awarded the Quality…
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        Quality in Befriending Award

        ALONE

          ALONE’s Support & Befriending service provides companionship and practical support to older people who would like extra social contact. Trained and Garda-vetted volunteers provide weekly visits or telephone calls which…
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          Quality in Befriending Excellence Award

          Befrienders Highland

            We are a small voluntary organisation working to improve the lives of people who are lonely and isolated and have experience of mental ill health and dementia.  We work across…
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            Quality in Befriending Excellence Award

            Befriending Caithness

              Befriending Caithness supports older adults  in Caithness and North Sutherland to stay connected, active, and thriving. Our trained volunteers offer weekly home visits, friendly conversation, and companionship. They can also…
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              Quality in Befriending Award

              Bfriend (registered South Ayrshire Befriending Project)

              • Bfriend

              Bfriend is based in Ayr and provides a befriending service for young people aged between 8 to 18 years old with social or emotional support needs, living within South Ayrshire. …
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              Quality in Befriending Excellence Award

              Blind Veterans UK

                We are here to support anyone who has served in the Armed Forces, or who has done National Service, and who is now living with significant sight loss.  We help…
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                Quality in Befriending Excellence Award

                CACE

                  CACE has been running for over 35 years, providing Cumbernauld, Kilsyth, The Northern Corridor and the surrounding villages with much needed support for the elderly and isolated.  We run a…
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                  Quality in Befriending Award

                  Changes East Lothian

                  • Befriending East Lothian – Well Connected

                  Our Befriending service Well Connected helps individuals who may be struggling with low social contact, loneliness, isolation and low mental health.  Volunteering as a Befriender means you can support someone…
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                  Quality in Befriending Award

                  Dumfries & Galloway Befriending Project

                    Dumfries & Galloway Befriending Project recruits, trains and supports adult volunteers to befriend young people (aged 8 – 18 years) on a one-to-one basis. Our service supports young people who…
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                    Quality in Befriending Excellence Award

                    Epilepsy Connections

                      We offer one-to-one in person befriending.  Our fully trained befrienders are matched up to meet with someone to meet fortnightly to spend some fun social time together.  Living with epilepsy…
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                      Quality in Befriending Award

                      Fairway Fife

                        Fairway Fife is a Peer Mentoring Charity involving people with learning disabilities from 16 years of age.  Our aim is to encourage and support access to social and leisure facilities…
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                        Quality in Befriending Award

                        Home Link Family Support

                          Volunteer to support families with pre-school children, at home, and provide practical and emotional support, we actively encourage family learning, so all children in their early years have the best…
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                          Quality in Befriending Excellence Award

                          Inverclyde Community Development Trust

                          • Supportive Communities Refugee Befriending

                          The ‘Supportive Communities’ project, is funded through HSCP Inverclyde, exists to help refugees settle in Inverclyde with the support of community volunteers.  Our trained volunteers offer one -to-one befriending and…
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                          Quality in Befriending Award

                          Kent Coast Volunteering

                          • Good Neighbours Service

                          We offer a befriending service to lonely and isolated older people, some of whom have no family, friends and spend every day housebound.  Our volunteers are invaluable in helping to…
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                          Quality in Befriending Award

                          Kincardine & Deeside Befriending

                          • Kincardine and Deeside Befriending

                          Kincardine & Deeside Befriending brings people together by recruiting, training, and supporting amazing volunteer befrienders who brighten the lives of older adults (55+) living independently.  Through meaningful companionship and regular…
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                          Quality in Befriending Award

                          Le Cheile Mentoring

                            Le Cheile Mentoring is a national, volunteer mentoring and family support service in Ireland, which works with young people and their families, where the young person is involved in or…
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                            Quality in Mentoring Excellence Award

                            LEAP Project

                              LEAP works in a number of communities within South Lanarkshire providing free befriending, handyperson and dementia services, friendship groups and activities and classes, to people aged 50 and over who…
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                              Quality in Befriending Excellence Award

                              Linking Lives Eastbourne

                                Linking Lives Eastbourne sparks friendship and connection within the local community.  We are a befriending scheme with the aim of reducing loneliness and improving health and wellbeing for people over…
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                                Quality in Befriending Award

                                London Irish Centre

                                  The London Irish Centre has served the Irish community in London since it was first established in 1955. Our Befriending Service offers a blended approach of contact. People are matched…
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                                  Quality in Befriending Excellence Award

                                  Omega, Ending Isolation/Ending Loneliness

                                  • Chatterbox, Letterbox

                                  By supporting lonely and socially isolated people within our society, we at Omega aim to help our clients build resilience and extend their independence through befriending, information sharing, self-help, and…
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                                  Quality in Befriending Award

                                  Seascape Reconnect with Hope

                                    We assist people to build positive connections in their community and combat social isolation and loneliness, facilitating group befriending sessions within local communities across South Ayrshire as well as offering…
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                                    Quality in Befriending Award

                                    Sky

                                    • Time to Care

                                    • Private

                                    Sky Befriending is part of Sky’s Time to Care programme, designed to reduce loneliness by providing friendly, weekly conversations for older or isolated individuals. The service offers a one‑to‑one telephone…
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                                    Quality in Befriending Excellence Award

                                    South Derbyshire CVS

                                    • SDCVS Connect Befriending Service

                                    SDCVS Connect Befriending Service is a free service to deliver a vital lifeline to South Derbyshire residents who are 18 years + and feeling lonely or isolated for whatever reason. …
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                                    Quality in Befriending Award

                                    Space @ the Broomhouse Hub

                                    • Space Youth Befriending Service

                                    We Provide a befriending service for children and young people aged 5–16 across Edinburgh who are affected by Parental Alcohol, Drug or Gambling harms.  The service offers one-to-one support for…
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                                    Quality in Befriending Excellence Award

                                    The Welcoming Association

                                      The Welcoming supports New Scots (refugees, asylum seekers and migrants) in Edinburgh by providing a range of services, including: English language classes, employability support, home energy advice, a community fridge,…
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                                      Quality in Befriending Award

                                      Time to Talk Befriending

                                        We are an excellence-accredited charity providing befriending for older people in Brighton, Hove, Worthing and Adur in Sussex.  Our vision and mission is to create a connected and compassionate community…
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                                        Quality in Befriending Excellence Award

                                        Together Co

                                        • Together Co Befriending

                                        Everybody should have somebody.  We match people with people to create friendships that make life better. We’ve been doing so for over 25 years.  In that time, we’ve seen loneliness…
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                                        Quality in Befriending Award

                                        Voluntary Action Shetland – Shetland Befriending Scheme

                                          Shetland Befriending Scheme offers befriending on a 1:1 basis to children from aged 7 years, young people and adults aged 16+ years who need support to engage in the community…
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                                          Quality in Befriending Award

                                          Volunteer Centre Greenwich

                                          • Supported Volunteering Project and Emotional and Well Being Project

                                          The Emotional Support and Wellbeing Project provides support to the residents of Greenwich who are lonely or isolated.  It has been a lifeline to many residents and continues to be…
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                                          Quality in Mentoring Award

                                          Volunteer Glasgow

                                          • Young Person’s Befriending Service

                                          YPBS provides a high quality service to young people aged 8-18 who are coping with difficult circumstances in their lives.  Whether this is because of unusual pressures in the family,…
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                                          Quality in Befriending Excellence Award

                                          West Norfolk Befriending

                                            West Norfolk Befriending works to decrease social isolation among older people aged 65+ in West Norfolk.  Many have become isolated due to a change in physical health or through their…
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                                            Quality in Befriending Award

                                            Wimbledon Guild

                                            • Befriending Service for Adults in Merton

                                            Befriending was one of the first services Wimbledon Guild offered when we began over 100 years ago and is still one of our most popular ways people can get support.  We hear…
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                                            Quality in Befriending Excellence Award

                                            Womankind, Bristol Women’s Therapy Centre

                                            • Womankind Befriending Services

                                            Womankind provides 3 befriending services. 1. Womankind befriending service for women affected by sexual violence – The purpose of project is to provide isolated women who have experienced rape and…
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                                            Quality in Befriending Award

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