E-learning for befriending teams
Boost your skills and confidence with our on-demand training for befriending staff and volunteers.
Explore courses
- Collaboration and Co-Design
- Handling Complex and Inappropriate Referrals
- Running a Befriending Service
Courses For Project Staff
Practical, interactive courses to support your befriending project team.
Collaboration and Co-Design
Explore the principles and practice of collaboration and how to apply real-world strategies.
Handling Complex and Inappropriate Referrals
Learn how to design an effective referrals process and respond confidently to challenging referrals.
Running a Befriending Service
Discover how to run an impactful befriending service in this free course packed with resources.
Free Courses For Befrienders
Our free, interactive “How to…” series for volunteers explores the basics of befriending and social connection so you can start your befriending journey with confidence.
How to have your first conversation
Learn practical tips and conversation starters for a positive first chat with your match.
How to create social connections
Explore what social connection is, why it matters, common barriers people face and how befriending can help.
How to provide appropriate support
Discover how to communicate boundaries while confidently signposting your match to appropriate support.
Coming soon
The following courses will be launching this year. Subscribe to our newsletter for the latest release updates.
Volunteer Retention
When time and effort have been invested in recruitment, training, and matching volunteers, we understand the frustration or disappointment that can arise when volunteers disengage. This practical course reviews the seven key principles of retention, providing key steps for volunteer satisfaction and sustainability.
Supporting Mental Wellbeing
A practical course providing key theory in examples of how a service can support the mental wellbeing of all stakeholders. Learn how to provide a person-centred approach within your capacity, practical steps to embed trauma-informed practice, and more.
How to access a course
Click “Start learning” on your selected e-learning to learn more about its content and access the course.
All e-learning courses are accessible at any time. This is independent learning with no live training event or classroom environment to attend. Course content is accessed through our training platform, to suit your schedule and your learning pace.