Website login guide
To make the most of all the benefits of being a Befriending Networks member, log into your account to access discounts, exclusive resources and more!
This guide explains how to get logged in, manage website users and the different website user types.
What are the different types of user on the website?
The Befriending Networks website has several user types, each with different levels of permission.
For Befriending Networks members
With membership of Befriending Networks, you have access to exclusive website content. On our website, your organisation is referred to as a ‘team’. You can add an unlimited number of users to your team, as long as they work with your organisation as staff or trustees. The more people with their own user login, the wider your benefits can be utilised across your organisation. There are different roles in each team, which are explained below.
- Owner – This is the user with the highest level of permission for your team. The Owner will receive the reminder email to renew your Befriending Networks membership. They can add Managers and Members to the team. They have access to all of the benefits of Befriending Networks membership.
- Manager – This role is assigned by the Owner. You can have unlimited Managers, and they will have the ability to add Members to your team. They have access to all of the benefits of Befriending Networks membership.
- Author – The Author is the person who can update your organisation’s directory listing. You should allocate one person from your team to be an Author (this may be the same person as the Owner or Manager). This information can be updated by contacting membership@befriending.co.uk
- Members – All other users in your team with a login are called Members. They have no special permissions but will get access to all the benefits of Befriending Networks membership.
For non-members and expired members
- Basic User – This user type is created if:
- you are a non-member and booked to attend one of our events
- you were previously a member of Befriending Networks.
As a Basic User, you can access our training, open networking and resources, but will not be able to take advantage of member discounts or exclusive content.
Logging in for the first time
- Visit the sign in page. You can also click the Sign In button near the top of the page.
- Click Lost password?
- Enter your email and click Reset Password.
- If you have an existing account on the website, you will be sent an email with a link to reset your password.
If you’ve reset my password but haven’t received an email, you might not have an account on the website. In this case, you can:
- Ask you account Owner or a Team Manager to add you, or
- Email our Membership team on membership@befriending.co.uk and we’ll help set up your account
I’ve forgotten my password. How do I log in?
If you’ve forgotten your password, follow the instructions for logging in for the first time to reset your password.
I’m a team Owner/Manager. How do I add Members to my team?
- Visit the My Account page
- Select Manage Team
- Click Add member
- You have the option to share a weblink with the user you wish to add or to send them an invite by email.
Still experiencing issues?
If you experience any difficulties with your user login or managing your team on our website, please contact us membership@befriending.co.uk