£160.00
Launched in August 2025, this newly developed course—progressing from the previous content of Vital Skills: Support and Supervision—builds your knowledge and confidence to effectively support volunteers, staff, and service users, while strengthening your organisation’s practice. Designed for those working in community settings, the course helps you develop the skills to manage your project and lead your team with clarity and care.
To support flexible learning and make the best use of staff time, the course follows a blended model. Participants can complete self-paced learning modules via an online platform, exploring good practice in support, supervision, and team management. A live 2.5-hour Zoom session brings everyone together for peer discussion and shared learning. This provides a valuable opportunity to engage, discuss course content and access a range of ideas and approaches to supporting your team.
To make the most of staff capacity and support flexible learning, the course follows a blended learning model. Participants will have access to an online training platform (Reach360 with Articulate), allowing them to complete independent learning at their own pace and convenience. Participants will receive access to the course content upon confirmation of their booking and will have up to two weeks after the live session to complete the learning. Online learning course content includes:
All participants must attend the live session to complete the course. This is a 2.5-hour Zoom session, focused on networking, peer learning and comparing practice. Discussion points can be shared in advance.
The live session is scheduled for Tuesday 17 February 2026.
All participants of Vital Skills have the opportunity to earn a certificate of attendance by completing the course content and attending the online session to demonstrate their learning on the course.
Not sure if this course is right for you? Want to ask questions? Contact the course facilitator via email at Victoria@befriending.co.uk

This event is facilitated by
Victoria
Learning & Development Manager
Accessibility: All Zoom events have live closed captions available. Please notify our Learning and Development Manager, victoria@befriending.co.uk, if you have accessibility requirements to help us be inclusive of your needs.Â
Please check your diary before committing to any dates. We understand that your circumstances may require a change of training dates. If you need to cancel or defer your order:
Please note that all courses operate with a minimum number of delegates. If this number is not obtained, we reserve the right to cancel or reschedule the event date. Your event facilitator will contact you to discuss options. In such cases where we cannot fulfil your order, a full refund will be given. You can contact the facilitator of your event, or victoria@befriending.co.uk to discuss your booking.
15 tickets available
Copyright 2025. All Rights Reserved