Common Topics in Bespoke Training
Wondering what topics we can cover for bespoke training and materials? We develop your materials based on your organisation’s needs – here are some training topics and content from our previous commissions. These are examples only and not exhaustive, alternatives are available – get in touch to discuss how we can support your organisation.

Core topics commonly chosen by bespoke clients
- Befriending: The Roles and Responsibilities
- Communication Skills
- Establishing Trust in Befriending
- Boundaries in Befriending
- Support and Supervision
- Safeguarding in Befriending
- Confidentiality, and the Limitations
- Supporting Positive Wellbeing
- Handling Difficult Conversations
- Empathetic Connections

Examples of additional topics for challenging scenarios
- Trauma-Informed Principles and Trauma-Informed Practice
- Bereavement in Befriending
- Recognising Risk and Reporting It Safely
- Reporting a Safeguarding Concern While Protecting the Relationship
- Befriending Service Users With Dementia

Examples of additional topics for Good Practice in befriending
- Active Listening
- Empathy versus Sympathy
- Physical Safety in Face-to-Face Befriending
- Embedding Boundaries in Befriending
- Befriending Without Bias
- Working with Your Match and Their Carer, Family or Friends
- Working Within The Limitations of Befriending

Examples of additional topics on policies and procedures
- Reporting on Your Match – Evidencing Impact
- Signposting – the Importance of Following Protocol When the Limitations of Befriending are Reached
- Ending a Befriending Match and Protecting Progress
- Understanding a Lone Working Policy
- Practice for Protecting Phsyical, Emotional and Mental Wellbeing
Ready to get started?
Get in touch today to schedule a meeting with Victoria to discuss your bespoke needs.