Learn how to deliver top quality training for your staff and volunteers
Boost your skills and confidence with Train the Trainer, a practical and supportive online course built for the voluntary sector.
Rated 4.89 out of 5 by past participants
No experience necessary
3 live Zoom sessions
E-learning modules
3 practical online assignments
Certificate of completion
What you’ll learn
Train the Trainer will equip you with everything you need to deliver training for your staff and volunteers. The course takes you through the full cycle of training, from preparation to facilitation to evaluation. You’ll learn how to:
- Plan engaging and inclusive training sessions
- Understand different learning styles and their impact on training
- Build confidence in your training design and facilitation abilities
- Demonstrate facilitation and presentation skills in training delivery
- Overcome common training challenges
- Evaluate your content and delivery effectively
Sign up now
-
Vital Skills: Train the Trainer
Tuesday, 17 February 2026Develop your knowledge, skills and confidence for designing, delivering and evaluating the training you provide.
Details
“Can’t believe how much I’ve taken from this course, when prior to starting the thought of creating and delivering training from scratch filled me with dread. The opportunity for networking was incredible… That kind of organic knowledge sharing is invaluable. Goes without saying but the course content and resources made available was incredible… All in all, can’t fault it!”
— Train the Trainer participant
Course content
Week 1:
Preparing
Learn how to design effective, inclusive training sessions for your participants. Topics explored in week one include:
- Learning styles and inclusive planning
- The role of learning objectives and transparency in learning
- How to create a teaching plan
- Preparation strategies for facilitators
Assignment
Prepare a teaching plan for a training session.
Week 2:
Facilitating
Take your planning forward into action with live peer facilitation. Topics explored in week two include:
- Creating an engaging learning environment
- Reviewing the importance of tone and structure
- Managing your training space (virtually or in-person)
- Applying facilitation styles using Zoom
Assignment
Deliver a 15-minute training session to your peers.
Week 3:
Evaluating
Receive and give feedback while planning improvements. Topics explored in week three include:
- Methods for gathering meaningful feedback
- Reviewing and refining content
- Evaluating how effective your training was and how to improve it
- Collecting and evaluating data
Assignment
Reflect on Week 2 facilitation and evaluate your peers’ sessions using evaluation tools.
Why participants love Train the Trainer
Tailored to the voluntary sector
Our courses are built for the voluntary sector. No corporate jargon here, just the skills and knowledge you need to keep making a difference.
Experiment and find your style
Practice your training skills in a low-pressure, supportive environment and discover your unique delivery style.
Practice with your peers
Share knowledge, learn and grow with others through discussion, practice and feedback.
Receive 1:1 support as needed
There are no silly questions! Ask for help at any time throughout the course or attend a 1:1 support session.
Small group sizes
Each run of Train the Trainer has a maximum of 6 participants, meaning you receive the dedicated attention you need to progress quickly.
Apply learning in practical assignments
Consolidate your new knowledge straight away by practising your training skills and receiving feedback.
Flexible learning to suit your schedule
Train the Trainer is online, with some independent study that can be completed at a time that suits you.
No experience necessary
If you’re completely new to training, this course will help boost your skills and your confidence so you’re ready for your new role.
Is this course right for me?
Does the thought of delivering training terrify you? Or have you been running training for so long that it feels like you’ve run out of ideas? Whatever stage you’re at in your training journey, you’ll complete this course feeling confident, prepared and inspired. Train the Trainer is perfect for you if:
- You work in the voluntary sector and run training for staff or volunteers
- You’ve started a new role which includes training responsibilities
- You want to feel more confident leading training sessions
- You want some fresh ideas for to enhance your training content or delivery
- You’d like a skills refresher on recent developments in training platforms and techniques
- Your organisation wants to boost its in-house training capacity to save money on hiring external trainers
What our past participants say…
“Excellent course, one of the most beneficial I have been on this year. Fantastic delivery from Victoria and a real credit to Befriending Networks. Superb role model for trainers to aspire to.”
— Train the Trainer participant
“The wealth of knowledge and experience that Victoria has made me eager to ask questions as I knew I would get a valuable answer. She also opened up questions from participants to the floor which I think is a really valuable skill.”
— Train the Trainer participant
“I enjoyed this course and meeting the participants. It was just the right amount with a mixture of projects. Everything was clear, easy to understand and enjoyable. Victoria presents very well over Zoom and was always on hand to ask questions.”
— Train the Trainer participant
Meet your facilitator
Victoria Galloway, Learning and Development Manager
Victoria has been working at Befriending Networks since 2018 and has grown their knowledge and understanding of befriending and community development through this time.
Previously working within primary schools, secondary education and university settings, Victoria uses her understanding of education and adult learning to create training resources that are inclusive to learning styles and targeted at reducing barriers to learning.
Having worked with those in the care system, prison system and secure units within hospitals, Victoria is competent in discussing mental health and wellbeing, trauma-informed practice and safeguarding procedures.
As a graduate of media, Victoria applies her understanding of communication to build resources that are comprehensive, efficient and engaging. As a recent graduate of MSc Social Innovation, Victoria facilitates with a passion for the power of volunteers and community-led positive change in society.
“[Victoria] strikes the perfect balance between being casual, friendly and welcoming with truly knowing her stuff, knowing how to pace content and deliver it in a range of different ways to account for different learning styles to ensure we’re constantly engaged and learning.”
— Train the Trainer participant
Book your spot
Frequently Asked Questions
Train the Trainer costs £375 for non-members, with a 25% discount for members (£281.25). This includes 3 live Zoom sessions, access to e-learning, 1:1 support and additional resources to support your learning.
Members of Befriending Networks receive a 25% discount on the full price. Membership starts at £75 per year – find out more about joining our network.
We want you to get as much out of the course as possible, so please do not hesitate to ask for the support you need.
If you need extra support, a student drop-in with Victoria is available for those who want time with the course coach to discuss course materials and assignments. Additional resources can be sourced to support specific requests.
All participants are also given access to the Padlet discussion board, which gives you a chance to ask your peers questions.
The Train the Trainer course runs across 3 weeks and includes:
- 3 half-day Zoom sessions (weekly)
- Approximately 2 hours of independent study and assignment preparation per week
- Pre-course tasks, such as registration, a diagnostic survey and an optional “Get to Know Your Course” microlearning module
The course requires good time management, but if you’re struggling with the workload, we’ll support you as needed.
We want our training to be available to everyone. Train the Trainer has been designed to be as accessible as possible, including:
- All e-learning content provided in written and audio formats
- Downloadable PDFs of resources, with plain text versions available on request
- Audio narration and subtitles on videos
- Alt text on all images (also included in audio narration)
- Live captions on Zoom sessions
If you have any additional accessibility requirements, please get in touch with Victoria on victoria@befriending.co.uk to discuss your needs.
Yes. If several members of your team want to complete Train the Trainer, it may be more cost-effective to book a private run. Email Victoria for prices and more information.
If you have any questions, please feel free to email Victoria or schedule a 1:1 meeting.