Volunteer Retention

Overall, it was a great course to attend because of the mixture of training slides and conversations with other organisations. There were very experienced staff on the call and there was a great balance of giving information and appreciating the experience around the table.

Purpose of Course

One of the most raised problems at our networking events is volunteer retention. When time and effort have been placed into recruitment, training, and matching of volunteers, we understand the frustration or disappointment that can occur when volunteers disengage. Join this session to learn and discuss the seven key principles of retention. The theory from this training could be applied to befriending projects, mentoring projects, or any other volunteer-led community project.

Discussion Points Include

• Marketing what is on offer and delivering realistic expectations
• Problem-solving within budget
• Monitoring the impact of the role with your volunteers
• Embedding support and building rapport
• Shared experience and networking

Resources and Additional Support

All attendees will access an online delegate pack of resources, tools, and guidance post-event that can support continued development and the creation of action plans in your team to improve retention.

Questions?

Contact the course facilitator via email at Victoria@befriending.co.uk