Policies and Procedures for Befrienders

The best thing about this course is all the resources available on the delegate pack and through Befriending Networks. I downloaded so many things to help me with my volunteer handbook. – Attendee 2024

Purpose of Course

As an organisation, you will strive to ensure that the befriending project is safe and competent. To guarantee our befrienders understand the paperwork and processes in place, we must translate our jargon, delivery and style into an accessible format. By attending Policies and Procedures for Befrienders, participants will discuss good practice for communicating your infrastructure with befrienders and motivating them to actively engage and follow your policies and procedures.

Discussion Points Include

• Policies and Procedures for a safe and competent, good practice service
• How to introduce and communicate policies and procedures with befrienders
• How to utilise design to enhance content and engagement
• Sample policies and procedures from members of the network
• Template policies and procedures from Befriending Networks
• Shared experience and networking

Resources and Additional Support

All attendees will gain access to the course delegate pack, where Befriending Networks will share presentation slides, good-practice examples from members, good-practice templates, and guidance to support the creation of materials for befrienders.

Questions?

Contact the course facilitator via email at Victoria@befriending.co.uk