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Encompass Insurance Guide
Toolkits and Sector Support
Updated:
August 2025
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Video: Digital Skills Masterclasses
Toolkits and Sector Support
Updated:
July 2025
A playlist of 4 digital skills masterclasses on Canva, Padlet, Zoom and PowerPoint
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Research Roundup – June 2025
Research
Updated:
June 2025
Topics include: ageing and older people; children and young people, loneliness and social isolation; volunteering and community life.
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The Forget Me Notes Project – 2024 Report
Impact and Evaluation
Updated:
July 2026
This is an annual report by the Forget Me Notes Project, demonstrating an excellent example of monitoring and evaluation. This resource reports impact using a blend of qualitative and quantitative...
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Supporting neurodiversity in your volunteer team
Toolkits and Sector Support
Updated:
June 2025
An introductory guide with suggestions for creating a neuro-inclusive environment at every stage of the volunteering journey.
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Social Isolation and Loneliness: a public health issue
Research
Updated:
June 2025
Presentation slides from Public Health Scotland which were presented in May 2025 to the Scottish Forum on Social Isolation and Loneliness
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Scottish Forum on Social Isolation and Loneliness (May 25)
Research
Updated:
June 2025
Report from the second meeting of the Scottish Forum on Social Isolation and Loneliness with keynote input from Public Health Scotland.
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Star Project – Safeguarding Policy
Policy and Procedure Template
Updated:
May 2025
Example policy from a current member and Quality in Befriending Award holder. This Safeguarding Policy includes Child and Adult Protection and Procedures.
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Volunteer Recognition – Discussion from our Leaders and Managers Network
Toolkits and Sector Support
Updated:
May 2025
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Volunteer Glasgow – Bullying and Harassment Policy
Policy and Procedure Template
Updated:
May 2025
Example of a Bullying and Harassment Policy (Dignity at Work) from a current member and Quality in Befriending award holder.
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Volunteer Glasgow – Data Protection and Document Retention Policy
Policy and Procedure Template
Updated:
May 2025
Example of a Data Protection and Document Retention Policy from a current member and Quality in Befriending award holder.
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Video: Befriending Networks Research Event on Intergenerational Practice
Research
Updated:
May 2025
Recording of our May 2025 research event focused on Intergenerational Practice, with researchers from Heriot-Watt University, the University of Strathclyde and the University of Exeter.
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A brief guide to loneliness among children and young people at school
Toolkits and Sector Support
Updated:
May 2025
 This research-based guide offers a broad overview of what loneliness is, how it affects young people, why it matters so much in educational contexts, and supports thinking about what can...
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Top Tips for Running an Intergenerational Befriending Project (Infographic)
Toolkits and Sector Support
Updated:
April 2025
Want to run some intergenerational activity but not sure where to start? This infographic give 5 top tips for how to make it happen.
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Video: Pro Bono Economics Presents Mind, Body & Connection – Low Wellbeing in the UK
Research
Updated:
April 2025
A recording of our April 2025 research event with Pro Bono Economics, exploring wellbeing in the UK and why it matters
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Space @Broomhouse Disciplinary at Work
Policy and Procedure Template
Updated:
April 2025
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Space @Broomhouse Alcohol Substance Misuse Policy
Policy and Procedure Template
Updated:
April 2025
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