
Builds your knowledge and confidence to effectively support volunteers, staff, and service users, while strengthening your organisation's practice.

Examine the purpose of boundaries, how to communicate & embed boundaries to protect all stakeholders, providing clarity on acceptable behaviours

Is a waiting list system good for your project? Do you have the capacity to manage it? Join this session to discuss streamlined approaches to befriending operations.


Examine the purpose, structure and best approach of a risk management policy and procedure, protecting stakeholders and the reputation of your project. Build confidence and protect your befriending service with practical risk‑management training. Learn to assess, reduce, and respond to risks safely and effectively.

Develop your knowledge, skills and confidence for designing, delivering and evaluating the training you provide.
Copyright 2026. All Rights Reserved